TERMS OF SALES
By using the Akevilla site you accept without return the general conditions of sale detailed below.
These conditions of sale are concluded between, on the one hand, the Akevilla company registered in the trade and companies register of Créteil under No. 766771, and on the other hand, by any legal person wishing to purchase a product via our website www.akevilla.com
Article 1: Object
Subject These General Terms and Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products offered by Akevilla.
Article 2: General provisions
These conditions of sale are intended to define the contractual relationship between Akevilla and the buyer. They apply to all products. The acquisition of property through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale will prevail over any other general or special conditions not expressly approved by Akevilla.
The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or service, and to accept them without restriction or reservation.
Article 3: Price
The prices of the products sold are indicated in euros.
These prices do not include delivery costs. The delivery costs are calculated automatically during the order and appear on the page indicating the price of the order before the validation thereof.
The price invoiced during the order, indicated on the site, corresponds to the prices mentioned on the Akevilla site in force on the date of registration of the order. These prices can be modified later, without notice.
Article 4: Orders
Any order placed on the site www.akevilla.com carries an obligation of payment. Orders are effective from the date of validation of payment by banking establishments, for payments via bank cards and via Paypal. The seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order. Any order implies acceptance of the prices and descriptions of the products available for sale. For any order placed, you will receive a confirmation email. This email confirms that your order has been taken into account by Akevilla.
Article 5: Delivery
The products are delivered to the address you provided during the ordering process.
Orders will be shipped within 1 to 3 working days from the day following receipt of payment.
An email with the order number and the package tracking number is sent to you when the order is sent.
The delivery times indicated are the usual average times and correspond to the shipping processing times, to which is added the delivery time.
The products will be sent by La Poste. Akevilla declines all responsibility in the event of an excessively long delivery time due to the postal services, as well as in the event of loss of products ordered or of a strike.
Article 6: Withdrawal period
The customer has a right of withdrawal which he can exercise without cause within fourteen days from the date of delivery of the order. This right of withdrawal will be exercised by the return at its expense of new products (in their original packaging, not lit, unused, in perfect condition) accompanied by the order number to the following address:
101, rue des Acquevilles
Article 7: Terms of reimbursement
Refunds for products in the case of the right of withdrawal or in the event of non-compliance of the delivered product with its description on the site www.akevilla.com will be made by La Bougie Herbivore within 30 days after receipt of the products. . The refund will be made according to the same payment method chosen by the customer at the time of his order.
Article 8: Payment
The products are payable in cash on the day of the actual order. Payment for purchases is made either by:
- Credit card: The Customer accesses a dedicated area made available by Akevilla's banking establishment, which ensures the security and recording of the payment order. In this regard, the Customer expressly acknowledges that the communication of his bank card number to the company Akevilla constitutes authorization to debit his account up to the amount of the products ordered.
- Paypal: Your credit card payments are processed at the end of the order using the Paypal site and technology. PayPal is a system that allows you to pay for your purchases directly on a merchant site without communicating your financial information on the Internet. Your confidential data is automatically encrypted. Akevilla supports Paypal commission fees, so the Paypal service is completely free for the customer.
Article 9: Terms of applicable law
Any order automatically entails the customer's acceptance of the general conditions of sale. These general conditions of sale are governed by French law. In the event of a dispute, the French courts will have sole jurisdiction. In the event of a difficulty or a complaint during an order, the customer can contact Customer Service to find an amicable solution. Akevilla customer service can be accessed at [email protected]
Article 10: Intellectual property
All material on this website is owned by Akevilla. Any copy of graphic, textual or photographic content is strictly prohibited and appears to be counterfeit. Anyone who is guilty of such an act will be subject to legal proceedings against them, at the initiative of the publisher of this site or its agent.
Article 11: Information technology and freedoms
The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for preparing invoices. This information is strictly confidential. The lack of information implies the automatic rejection of the order.
In all cases, and in accordance with Law No. 78-17 of January 6, 1978, any user or client of the site may at any time oppose the commercial use of said data and also benefits from a right to 'access, rectification and deletion of data concerning him.
All requests relating to this article should be sent by email to: [email protected]
Article 12: Force Majeure
Pursuant to article 1148 of the Civil Code, Akevilla cannot be held liable or considered to have committed a fault in the processing of your file if any delay or non-performance results from a case of force majeure.
All irresistible and unforeseeable facts or circumstances beyond the control of the parties are considered as fortuitous events or force majeure exonerating liability, particularly in the event of a total or partial strike by carriers, and natural disasters.